We prioritise the privacy of visitors to our website www.the-aw.com.  
 

This privacy policy document explains:

• How we use the personal data we collect from you when you use our website,

• The types of information collected and recorded by our website,

• How we use the information we collect and record from our website.
   

If you have any additional questions or require further information about our privacy policy, please do not hesitate to contact us by emailing enquiries@the-aw.com.
 

This privacy policy applies to our online activities and is valid for visitors to our website and those registering with us via on-line forms from our website. It relates to the information that visitors share and that we collect. This policy is not applicable to any information collected offline or via channels other than this website.

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Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.

 

Information we collect

The personal information that you are asked to provide, and the reasons why we request it, are made clear to you at the point we ask for this information.
 

If you contact us directly by email, submit a web enquiry or use the ‘contact us’ page, we may receive information about you such as your name, email address, phone number, the contents of your message and any attachments you send us together with any other information you choose to share.
 

When you register with The Artist’s Window via our on-line form, we ask for your contact information, including items such as name, surname, telephone number, email address and description or your work/job title.
 

How we collect this data

You will provide our company The Artist’s Window with your personal data when you:

• Register online using the “Register Interest” button on our website,

• Contact us using the “Get in Touch” page on our website,

• Contact us using the messaging function from our website,

• Email us direct using enquiries@the-aw.com,

• Use or view our website via your browser’s cookies,

• Voluntarily complete a survey or provide feedback on one of our message boards, email or social media accounts,

• Comment on a blog or other social media post.
   

If you complete our on-line “Register Interest” form this is created and hosted using Typeform.  Typeform is a provider of a service, and not the owner of the collected data. The Artist’s Window retains that responsibility and will handle your data in accordance with this Privacy Policy.   

 

If you want to exercise any of your GDPR rights, you should contact enquiries@the-aw.com being the creators of the Typeform. Click to read Typeform’s Privacy Policy here. Typeform also has responsibilities that are explained here in their Data Processing Agreement.
 

How we use your information

We use the information we collect in various ways primarily to communicate with you directly and including to:

• Offer our services,

• Manage your registration,

• Provide you with updates and other information about our services,

• Send you emails including promotional and marketing materials,

• Improve and personalise our services,

• Understand and analyse how you use our website,

• Develop new products, services, features, and functionality.

 

How we store your data

Data that is sent directly to The Artist’s Window via the methods above is securely stored on our cloud-based GDPR-compliant file sharing and CRM solutions.

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Data collected via our Typeform link is only accessible by The Artist’s Window. On rare occasions, Typeform may be required to access your data to perform troubleshooting for The Artist’s Window, but they will never use your data for any other reason.

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All Typeform data is hosted on Amazon’s AWS service on main servers located in Virginia, USA. Enterprise customers with our EU data hosting feature hold data in the in the EU. You can read more about AWS here. Typeform prevents access to information by any third party by encrypting your data in-transit (end-to-end, including within the virtual private cloud at AWS) using secure TLS cryptographic protocols (TLS 1.2), and Advanced Encryption Standard (AES) is used with a 256-bit key to encrypt data at rest including the backups of the information. You can read more about security here.

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All Typeform employees are bound by strict confidentiality agreements.

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TLS is used to secure all data in transit. Find out more about TLS here.

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The Artist’s Window obtains your consent to collect personal data when you complete and submit our Typeform. Please be aware of Typeform’s own Terms of Service and Privacy Policy here.

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Log Files

Our website www.the-aw.com follows the standard procedure for using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

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Cookies

Cookies are added to your computer to collect standard Internet log information and visitor behaviour information. This information is used to optimize a users' experience by customising content based on visitors' browser type and/or other information.

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Like all websites www.the-aw.com uses ‘cookies'. These cookies store information including visitors' preferences, and the pages on the website that the visitor accessed or visited, the links you followed and information about your browser, device and IP address.

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When you visit our website, we and our provider Wix may collect this information from you automatically through cookies or similar technology. Wix privacy policy can be read here. For further information, visit allaboutcookies.org here

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These technologies are also used to measure the effectiveness of our advertising campaigns and the functionality of our website.

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We do not host third part advertisers on our website and do not share your information with any third party.

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How to manage cookies

You can choose to disable cookies or not accept cookies through your individual browser options. To understand more detailed information about cookie management with specific web browsers, this can be found at the browsers' respective websites.

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The following link tells you how to remove cookies form your browser Norton.com/How to clear cookies. Sometimes removing cookies may prevent our website features from functioning correctly.

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Privacy policies of other websites

Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, please refer to their own privacy policy.

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Data Protection rights

The Artist’s Window by way of this privacy policy is ensuring you are fully aware of all your data protection rights. Every visitor to our webpage who shares personal information is entitled to the following, you have the right to:

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• Request a business collecting personal data disclose the categories and specific pieces of personal data they have collected.

• Request a business delete any personal data about the consumer that has collected.

• Request copies of your personal data. We may if required charge a small fee for this service.

• Request a business that sells consumer's personal data, not sell this data.

• Request rectification to correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

• If you make any such request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at enquiries@the-aw.com.

• Request restricted processing or object to the processing of your personal data.

• Request transfer of the the data that we have collected to another organization, or directly to you.

 

Children's Information

The Artist’s Window does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, please contact us immediately so it can be removed from our records.

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We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

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Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page.

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How to contact us

If you have any questions about The Artist’s Window privacy policy, the personal data we hold about you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at enquiries@the-aw.com.

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Or write to us: The Artist’s Window, Telephone House, 69-77 Paul Street, London, EC2A 4NW

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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office by calling +44 (0)303 123 1113.